Dry skin occurs when the top layer of your skin dries out due to lack of moisture. This can be caused by genetic and environmental factors as well as cleansing products that can strip your skin of moisture. Dry skin symptoms include: skin tightness, mild itching, flaking, scaling and peeling, cracks in the skin, which may bleed.

Sensitive skin occurs in some people due to genetic differences in the normal protective skin barrier or skin irritation so severe, it becomes inflammed. With skin inflammation, the immune system overreacts to an irritant or allergen that the skin is exposed to. Sensitive skin symptoms include: red, swollen and itchy skin, skin that stings or burns, rashes or hives, dry skin, dry patches, cracked skin.